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COVID-19 Fulfillment Impacts

Working Hard to Keep Your Experience the Best

Due to the overwhelming number of orders we've received, we are diligently working to fulfill orders and shipping them out as quickly as possible. We appreciate your patience as a number of our warehouses have been affected by state regulations due to COVID-19.

Thank you very much for supporting our small business! Be safe. Be well.

 

Product Fulfillment Updates:

  • Hasami Porcelain - The regular shipping time frame for Hasami orders going forward will be approximately 1 week. Please note that some pieces are on backorder until late January and early February, as the warehouse is experiencing additional delays in receiving shipments from Japan.
  • Made in Japan - Miscellaneous Small Makers - Experiencing fulfillment delays, approximately 2-4 weeks.
  • Chemex - Due to closures and slowdowns, the lead time is up to 8 weeks.
  • GIR - Due to production delays, some items are on backorder until mid-February.
  • NychairX Replacement Covers - Limited supply. All variants are on backorder, with a shipping estimate of early 2021.

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